Privacy Policy

Last updated: February 10, 2024

1. Introduction

Welcome to Exeliq Cabs Pvt Ltd ("Exeliq Cabs," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, contact details, email address, billing information, and other details you provide when booking a ride or using our services.
  • Usage Data: Information about your interactions with our website, app, or services, including IP address, device type, browser details, and usage patterns.
  • Location Data: With your consent, we collect real-time location data to provide our cab services efficiently.
  • Transaction Details: Payment information and transaction history related to our services.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and improve our cab services.
  • To manage bookings, payments, and fleet operations efficiently.
  • To communicate with you regarding your trips, updates, promotions, or support inquiries.
  • To enhance safety and security measures for both passengers and drivers.
  • To comply with legal and regulatory requirements.

4. Information Sharing & Disclosure

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors assisting us in providing services, such as payment processors and IT service providers.
  • Legal & Regulatory Authorities: When required by law or in response to valid legal requests.
  • Business Partners: For corporate clients using our fleet management services.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, while we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for data collection (where applicable).
  • Opt out of marketing communications.

For any such requests, please contact us at anjum@exeliq.net.

7. Cookies & Tracking Technologies

Our website and app may use cookies and similar technologies to enhance user experience, analyze usage, and provide personalized services. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes signify your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Exeliq Cabs Pvt Ltd
369 1st Floor Centrum Mall, MG Road, Sultanpur, New Delhi 110030
+91 9821112385
anjum@exeliq.net

Thank you for choosing Exeliq Cabs. Your privacy matters to us.